Return Policy - Sole & Stone

Free 3 -5 Day Delivery

Free Shipping & Returns Policy

Returns Policy
  • Items are eligible for a refund up to 14 days from delivery date.
  • Exchanges or store credit can be applied to returned items up to 21 days from delivery date.
  • Returned items must be in new condition.
  • Returns must include the shoe box.
  • If shoe box is used as the exterior package a 15% restocking fee will be applied.
  • If you have a question about returns or refunds please contact us at Returns@SoleAndStone.com.
Shipping Policy
  • Free Shipping is eligible for Continental US locations only.
  • Delivery estimates are based on working days and exclude holidays.
  • Unforeseen circumstances can occasionally add a day or two to delivery times. If this occurs Sole & Stone will notify customer via email.
  • In cases where overnight 1-day delivery is not possible customer will be refunded the shipping cost and order will go out with standard 3-5 day free delivery.
  • Orders placed after 3:00pm Eastern will be part of the following day's order batch.
  • If you have a question about shipping or delivery times please contact us at information@soleandstone.com.

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